How is the performance of the bathroom industry in recent years?
- Date:2020-03-02
- Read:1061
Due to the brand attributes, product connotation, added value, after-sales service and
other aspects of sanitary ware are considered to be quite close to the home appliance industry, it is
often used to compare with the home appliance industry. In recent years, the sanitary industry has begun
to absorb more and more advanced marketing concepts and practices of other industries, such as home
appliances, mainly in the following aspects:
1. From the perspective of the
degree of participation, there are more and more enterprises participating in the end-user advertising.
From the perspective of the direction of advertising, more and more attention is paid to the advertising
for the end-user, from industry magazines, newspapers to various home fashion magazines, from giant
outdoor posters beside the airport road to TV advertisements, while TV advertisements are more from With
the promotion of local TV stations to CCTV, the content of advertisements is increasing. All sanitary
brands hope to guide and cultivate consumers' cognition and acceptance of their sanitary products by
advertising to the target audience.
2. After sales service has become a more and
more important card for bathroom manufacturers compared with the after-sales service that has been done in
place in the electronic industry. The after-sales service provided by domestic bathroom manufacturers has
just begun, and there is still a lot of room to learn from the home appliance industry. At present, the
after-sales service of domestic sanitary brand depends on dealers' self-control, so the service level
is uneven. Most bathroom brands only stay at the level of traditional commodity sales, and the concept of
service is just to help installation and maintenance, so-called "after-sales service", which has
no shape A complete and mature service marketing system is far from enough for bathroom, a professional
household product. From shopping guide to installation to maintenance, it is not familiar to ordinary
consumers and can be completed by themselves. As the bathroom products become more intelligent, the
technical structure is more and more complex, and the supporting and innovation of services are more
important. It can be predicted that the era of service economy has come, and service will become a sign of
the maturity of the bathroom market. Throughout today's bathroom market, who has the service, who can
provide more added value for consumers, who will become the real king of the market.
3. More and more professional managers are identifying with the development space of the bathroom
industry, and more and more manufacturers are also increasingly identifying with the value brought by the
cross industry professional managers, which can not be replaced by empiricism. In recent years, senior
managers have appeared in some bathroom brands The strategic arrangement in which the professional
managers from other industries work side by side. Paying attention to training is also a potential demand
for bathroom products. The specialization and humanization of bathroom products make this kind of training
very necessary. In recent years, some large factories will invite training consultants to carry out
internal marketing practical training. On the other hand, the high cultural connotation of bathroom
products also determines the higher requirements for dealers. At present, the customer groups of bathroom
dealers are relatively wall tile dealers For the group, the education level should be higher, more
delicate and professional. And the learning awareness of dealers has also been greatly improved.
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